Advanced level/lead virtual assistant - Answering phones & inbound telemarketing*, customer support,
customer service, data entry, general administrative, outbound telemarketing, marketing support, marketing assistance, research
Advanced real estate assistant – TCRE trained and certified by Team Double-Click® AND the
Virtual Assistant
will have a minimum of one year real estate related experience. Answering phones & inbound telemarketing*,
customer support, customer service, data entry, general administrative, outbound telemarketing, marketing support, marketing
assistance, research
$33.43 per hour
These VAs have gone through all of our basic training and have also been proactive in requesting additional training.
They have received our TCRE certification (Team Contractor Real Estate Elite). This training gives her a broader knowledge of real estate, financial
and general business terminology. These VAs typically have a higher level of work experience outside of Team Double-Click® as well as some experience
as a virtual assistant (sometimes we do have these VAs who are not experienced as virtual assistants but come with very high qualifications).
These VAs typically work better independently than our entry level VAs. They should have the ability to think on their feet, be creative, proactive
and make suggestions to you that will help your business. Although they don't supervise other VAs, they typically have that capability or can be trained to do so.
Entry level virtual assistant - Answering phones & inbound telemarketing*, customer support, customer
service, data entry, general administrative, outbound telemarketing, marketing support, marketing assistance, research
Entry level real estate assistant – TCRE trained and certified by Team Double-Click®.
Answering phones & inbound telemarketing*, customer support, customer service, data entry, general administrative, outbound
telemarketing, marketing support, marketing assistance, research
$27.35 per hour
At this level you can expect a VA who has gone through our testing and interview process. She has received our TCRE certification
(Team Contractor Real Estate Elite). This training gives her a broader knowledge of real estate, financial and general business terminology. She is qualified
for the position we place her in yet she is typically inexperienced as a virtual assistant (not always but usually). We typically place VAs at this level strictly
for task positions. These are positions such as data entry, basic phone answering or straight cold calling positions. These VAs will do as they're asked but very
often we find they need additional ongoing support, follow up and attention. These are typically younger VAs or VAs with little previous work experience. Please
keep in mind that Team Double-Click® only approves less than 30% of all the VAs who apply. For this reason, all of our VAs are very good. An entry level VA is
simply one who is either only needed for very basic tasks or is one who is fairly new and we have not had the opportunity to observe the quality of her work as of yet.
Internet Marketing virtual assistant
$42.56 per hour
These virtual assistants are trained and versed in internet marketing trends, terms and principles, web analytics, affiliate marketing,
search marketing, blogging, social media, email marketing, and digitally enhanced productivity strategies.
Light audio editing
Um, ahh, ooh’s removed (unwanted chatter/banter)
Static or hiss/pop removal (telephone recordings)
Mixing of royalty-free background music with a spoken introduction (as a radio intro)
$42.56 per hour
Audio editing projects must be purchased in advance of the work being carried out. Project can be purchased in blocks as minimal as
four hours. This also applies to ongoing clients who convert to project-only. Work by the virtual assistant will stop when the purchased block has been exhausted
and until the next block is purchased.
Light Bookkeeping (Team Double-Click® does not offer full-blown bookkeeping services)
$42.56 per hour
These virtual assistants at this level do have bookkeeping experience and are trained in a variety of bookkeeping software.
Long distance phone charges
$0.61 (sixty-one cents) per hour additional. This applies to each virtual worker you require who will be
making more than 10 outbound calls per week on your behalf
The additional rate per hour is added into your base rate per hour per VA. For example, if you are utilizing a managerial
level small business virtual assistant who will be making outbound calls, your rate per hour will be $39.23.
Managerial level real estate virtual assistant - TCRE trained and certified by Team Double-Click® AND the VA
will have a minimum of two years real estate related experience. Answering phones & inbound telemarketing*, customer
support, customer service, data entry, general administrative, outbound telemarketing, marketing support, marketing assistance,
research. This includes RELAY-trained Virtual Assistants and Top Producer Certified Virtual Assistants.
$42.56 per hour
These VAs have gone through all of our basic and advanced testing and training programs. They have received their TCRE certification and many have other
independent certifications as well. They come with excellent professional experience outside of Team Double Click® and almost always are experienced
virtual assistants. They have already proven their ability to lead and coach others. They work independently and need almost no follow up or additional support.
This type of VA should be an extension of you and have the ability to run a business on her own.
Clients requiring more than three virtual assistants will be required to hire an additional virtual assistant to be the managing virtual assistant.
Managerial virtual assistant rates apply.
One-time projects (or simply “projects”) – Project work is defined as work which
doesn’t require a virtual assistant to be continually on call.
Varies based on the work to be performed. Please see your Virtual Staffing Consultant for charges.
Project work must be purchased in advance of the work being carried out. Project work can be purchased in blocks as minimal
as four hours. This also applies to ongoing clients who convert to project-only. Work by the virtual assistant will stop when the purchased block has
been exhausted and until the next block is purchased.
Public Relations (PR) Work – Article submissions, press release writing, booking speaking engagements,
newsletter preparation, creation of press kits, contacting radio stations, newspapers, magazines, TV shows to get coverage and
interviews.
$42.56 per hour
Your virtual assistant could be helping decide who to market to and then market the business accordingly, helping to build relationships through
blogging and posting on forums for promotional purposes, writing content for website for promotional purposes, writing bios,
assisting with special promotions, requesting permission from authors to reprint articles, sending thank you notes to authors and
publishers for media coverage.
Training
All clients are given two free hours of training time with each new virtual assistant assigned by Team Double-Click® . This is time you can spend
showing her how your business works and how you want things done. This time is to be used for training only and not actual work time.
Transaction coordination for real estate
$42.56 per hour OR $325 per transaction, clients choice
No weekly minimum
Virtual Support. Team Double-Click’s virtual support team (aka client support or customer support)
is available to all Team Double-Click® clients during normal business hours on as needed basis.
$54.70 per hour
Each client is offered two free hours per week of virtual support time. After the allotted time is exhausted, clients are charged
at the rate set forth at left. There are no minimum charges for virtual support time.
Virtual support time is not charged against your account for the following: virtual assistant changes, when we initiate a call to discuss statuses, etc.,
check-in calls, time we spend with your virtual assistant.
Virtual support time is charge against your account for things such as the following: client training, client coaching, consulting time, report preparation, lead virtual
assistant tasks, and other items which are above and beyond normal customer support functions
